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Empresa
intugoDescripción de la Empresa
Buscamos ejecutivos de soporte al cliente para importante empresa de tecnología. Las principales actividades son guiar al usuario para resolución de problemas y proporcionar excelente servicio al cliente a través de llamadas telefónicas. La vacante es presencial en las instalaciones localizadas en Av. Tizoc 97 Cd. del Sol, Zapopan (muy cerca de Plaza del Sol)Estado
SonoraLocalidad
HermosilloSalario
15000Tipo de Contratación
Tiempo CompletoDescripción de la Plaza
SHIFT: MONDAY TO SUNDAY 6:00 AM TO 8:00 PM OPERATIONS TRAINING (1 WEEK) MONDAY TO FRIDAY 8:00 AM TO 5:36 PMSALARY AND BENEFITS:
$15,000 BASE GROSS MONTHLY SALARY
$13,049.56 APPROX NET.
$3,000 APPROX NET WEEKLY. WEEKLY COMMISSIONS ( 5 DLLS PER APPOINTMENT)
$1000 MONTHLY FOOD STAMPS.
5 PTO DAYS.
- GREET AND ASSIST CUSTOMERS OVER THE PHONE TO DETERMINE THEIR QUESTIONS, NEEDS AND REASONS FOR THEIR PATRONAGE.
- PROVIDE INFORMATION ABOUT THE FIRM SERVICES.
- ANSWER CUSTOMER QUESTIONS AND INQUIRIES USING WELL-INFORMED AND SPECIFIC RESPONSES TO INCREASE CONSUMER TRUST AND SATISFACTION.
- OFFER SOLUTIONS TO CUSTOMER NEEDS OR WANTS TO MAINTAIN CUSTOMER SATISFACTION.
- USE SALES TECHNIQUES TO PERSUADE CUSTOMER TO ACQUIRE FIRM SERVICES.
- BUILD SECURE, LASTING RELATIONSHIPS WITH CUSTOMERS BY PROVIDING CONSISTENT AND THOUGHTFUL CUSTOMER SERVICE BASED ON DIVERSE BACKGROUNDS, VALUES AND INTERESTS.
- EFFETIVELY DEAL WITH CUSTOMER COMPLAINTS TO MAINTAIN CUSTOMER SATISFACTION.
Mínimo Nivel Académico Requerido
Bachillerato/Preparatoria/SecundariaMínimo Nivel de Inglés Requerido
IntermedioMínima Experiencia Laboral Requerida
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